Privacy Policy

1. Business Information

2. Information We Collect

When you use our website or place an order, we may collect information necessary to provide our services.

This may include:

Personal Information

• Full name
• Billing and delivery address
• Phone number
• Email address
• Information provided when contacting customer support

Order Information

• Products purchased
• Order number
• Order date
• Order amount
• Delivery and billing information
• Shipping and tracking information

Payment Information

Payments may be processed through third-party payment service providers.

We generally do not store your complete debit card, credit card, banking or UPI credentials on our own systems. Payment information may be processed directly by the applicable payment gateway according to its own privacy and security policies.

Technical Information

When you visit our website, certain technical information may be automatically collected, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Website activity
• Date and time of visits
• Referring website or source

3. How We Use Your Information

We may use collected information to:

• Process and fulfil your orders
• Confirm payments and orders
• Arrange product delivery
• Provide shipment tracking
• Communicate with you about your orders
• Respond to customer support enquiries
• Process returns, refunds and cancellations
• Improve our website, products and services
• Detect and prevent fraudulent or unauthorized transactions
• Maintain business and transaction records
• Comply with applicable legal, tax and regulatory requirements

We will use personal information only for legitimate business purposes and as permitted by applicable law.

4. Payment Processing

Payments made through ADCEFY may be processed by third-party payment service providers.

We do not intend to store complete payment credentials such as full card numbers, CVV numbers, banking passwords or UPI PINs on our website.

Customers should enter payment information only through the secure payment interface provided during checkout.

5. Cookies and Similar Technologies

ADCEFY may use cookies and similar technologies to help operate and improve the website.

Cookies may be used to:

• Keep the website functioning properly
• Remember certain preferences
• Maintain shopping-cart functionality
• Understand website usage
• Improve website performance and user experience

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Sharing of Information

We may share necessary information with trusted third parties when required to provide our services.

These may include:

• Payment gateway and payment service providers
• Courier and logistics companies
• Website hosting and technology service providers
• Customer-support service providers
• Fraud-prevention or security service providers
• Government authorities, regulators or law-enforcement agencies when legally required

We share only information reasonably necessary for the relevant purpose.

We do not intend to sell customers’ personal information to third parties for their independent marketing purposes.

7. Courier and Delivery Information

To deliver your order, we may provide necessary customer information to the applicable logistics or courier provider.

This may include your:

• Name
• Delivery address
• Phone number
• Order details

This information is used for order delivery, tracking and related logistics services.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should also take reasonable precautions, including keeping their account credentials and payment information confidential.

9. Data Retention

We retain personal and transaction information for as long as reasonably necessary to:

• Provide our services
• Complete orders and customer support
• Maintain business and financial records
• Meet accounting, tax and legal obligations
• Resolve disputes
• Prevent fraud and misuse

When information is no longer required for legitimate business or legal purposes, it may be deleted or securely disposed of, subject to applicable legal requirements.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, courier tracking services or other external services.

Those third parties operate under their own terms and privacy policies.

ADCEFY is not responsible for the privacy practices or content of third-party websites or services.

Customers should review the applicable privacy policies before providing information to third parties.

11. Children’s Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly request or collect personal information from children where prohibited by applicable law.

If a parent or legal guardian believes that a child has provided personal information to us, they may contact us so that we can review and take appropriate action.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request information about personal data we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent where processing is based on consent
• Raise a privacy-related complaint or concern

Some requests may be subject to legal, regulatory, contractual or record-keeping requirements.

To make a privacy-related request, contact us using the details provided below.

13. Marketing Communications

If we send promotional or marketing communications, you may request to stop receiving such communications.

Transactional communications, such as order confirmations, payment notifications, shipping updates, refund information and important service messages, may still be sent when necessary to provide our services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

Customers are encouraged to review this page periodically.

15. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

A.D. Computer Enterprise / ADCEFY

We will make reasonable efforts to review and respond to privacy-related enquiries.